Quick answer

Clean your iPhone 12 Pro Max wood case with a dry or slightly damp microfiber cloth, avoid harsh chemicals, and apply a thin layer of mineral oil every few months to keep the wood hydrated.

Why wood cases need different care than plastic or silicone

Unlike standard plastic or silicone cases, wood is a natural material that can dry out, crack, or stain if treated with the wrong cleaners. The Hugh Green finish on your iPhone 12 Pro Max wood case combines wood with resin, which protects the surface but still requires gentle handling to preserve the color and grain.

Heat and moisture are the main enemies. Leaving your case in direct sunlight or near a heater can cause the wood to warp. Similarly, soaking the case in water will weaken the resin bond over time.

Step-by-step care routine for your wood case

  1. Step 1: Remove the case and dust it off: Take the case off your iPhone 12 Pro Max. Use a dry microfiber cloth to wipe away any dust, lint, or debris from both the interior and exterior. Pay extra attention to the corners where dirt tends to collect. Common mistake: using a paper towel or rough cloth can scratch the resin surface.
  2. Step 2: Clean with a barely damp cloth: Lightly dampen a clean microfiber cloth with water (not soaking wet). Wipe the wood surface gently in the direction of the grain. Avoid rubbing hard on the resin areas. If you see stubborn spots, add a tiny drop of mild dish soap to the damp cloth. Checkpoint: never spray liquid directly onto the case. Always dampen the cloth first to prevent water from seeping into the wood.
  3. Step 3: Dry immediately and let it air out: Use a dry part of the microfiber cloth to remove any moisture from the case. Then let it sit uncovered for at least 15 minutes to ensure all dampness is gone before putting it back on your phone. Common mistake: putting a damp case on your phone can trap moisture and cause the wood to swell or the phone to get wet.
  4. Step 4: Condition the wood every 2–3 months: Apply a tiny amount of food-grade mineral oil to a soft cloth and rub it into the wood parts of the case (avoid the resin). Let it soak in for a few minutes, then buff off any excess with a clean cloth. This keeps the wood from drying out and helps maintain its rich color. Checkpoint: do not use olive oil, coconut oil, or any product with additives—they can go rancid or leave a sticky residue. Stick to plain mineral oil.
  5. Step 5: Store away from heat and direct sun: When not using the case, keep it in a cool, dry place away from windows and radiators. Prolonged exposure to UV light can fade the wood color over time, and heat can cause the resin to become brittle. Common mistake: leaving the case on a car dashboard or near a heater will accelerate wear and may cause the wood to crack.

Product facts

  • iPhone 12 Pro Max Wood Phone Case - Hugh (Green, 822702): Our Wood+Resin Phone Cases are completely unmatched in creativity and uniqueness. Inspired by the beauty of our earth from the perspective of a satellite, each case is carefully made one at a time. Because each case has a one-of-a-kind wood-and-resin pattern, you need to clean it gently to avoid scratching or dulling the unique finish.

    iPhone 12 Pro Max Wood Phone Case - Hugh (Green, 822702)

    iPhone 12 Pro Max Wood Phone Case - Hugh (Green, 822702)