The hub is not the Ethernet device
If your wired connection drops while your HyperDrive Next 6 Port USB-C Hub is connected, the first thing to confirm is where the Ethernet adapter actually lives. The HyperDrive Next 6 Port USB-C Hub is a USB-C hub with data and power pass-through ports; its supplied specifications do not list an RJ45 Ethernet port. That means any Ethernet connection in your setup is coming from a separate adapter, dock, or display, not from this hub.
This matters because troubleshooting the wrong device wastes time. A dropped connection through a separate Ethernet adapter is a problem with that adapter, its cable, or its USB path, not a fault in the HyperDrive hub. Before you replace or return the hub, trace the Ethernet cable to the device it is physically plugged into.
What the HyperDrive Next 6 Port USB-C Hub is confirmed to provide
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HyperDrive Next 6 Port USB-C Hub: The hub provides 6 ports, including 10Gbps USB ports and an SD 4.0 card reader. These are the data ports you can use for storage and card transfers. Ethernet is not among the confirmed port types.
HyperDrive Next 6 Port USB-C Hub
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HyperDrive Next 6 Port USB-C Hub: It supports extended 4K60Hz monitor output for Mac, PC, and Chromebook. If your Ethernet adapter is connected through a display or another hub in the chain, the display path may be involved in the drop.
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HyperDrive Next 6 Port USB-C Hub: It includes a 100W PD power pass-through port. Power pass-through keeps your laptop charged, but it does not add network capability to the hub.
Why a USB-C hub setup can still lose Ethernet
When Ethernet is delivered through a separate USB-C adapter, the connection depends on that adapter's own driver, cable, and USB link. A hub in the middle of the chain can affect how that adapter is powered or enumerated, but the hub itself is not the network interface.
The supplied product information for the HyperDrive Next 6 Port USB-C Hub does not include Ethernet troubleshooting steps, driver requirements, or network behavior. Any advice about adapter drivers, cable categories, or port priority would be guesswork for this specific hub, so treat those as things to verify with the Ethernet adapter's own documentation rather than with HyperDrive.
A practical way to isolate the drop
Work from the physical connection outward. These checks do not require assuming a cause; they simply narrow down which device is involved.
- Trace the Ethernet cable: Follow the cable from your router or switch to the device it plugs into. If it ends at a separate adapter, that adapter is the network device to investigate.
- Bypass the hub: Connect the Ethernet adapter directly to your laptop's USB-C port, if you have one available. If the drop continues, the hub is not the cause.
- Check power pass-through: The hub has a 100W PD pass-through port. Confirm your laptop is charging as expected, since a separate adapter may behave differently when bus-powered versus externally powered.
- Test the adapter on another computer: If the same adapter drops on a second machine, the issue follows the adapter or cable, not the HyperDrive hub.
When the hub is the right tool and when it is not
The HyperDrive Next 6 Port USB-C Hub is built for creators who need fast file transfers, SD card access, 4K60Hz display output, and charging through one portable hub. If your workflow depends on a built-in Ethernet port, this hub is not the product for that job, and no amount of troubleshooting will add one.
If you already own the hub and need wired networking, plan for a separate Ethernet adapter and treat it as its own device with its own support path. That keeps your expectations aligned with what the hub is confirmed to do.