Quick answer

Use the dedicated MYHIXEL charger that came with your MED or TR device, connect it fully, and charge before the battery is completely empty. If the device does not respond, check the connection and try a different power source before assuming the charger is faulty.

Why the right charger matters

The MYHIXEL MED and TR are designed to work with their dedicated charger. Using a generic cable or a fast-charging block that was not made for the device can cause inconsistent charging or unnecessary wear. The Charger MYHIXEL MED & TR is the genuine replacement option, so you know it matches the device's power requirements.

When to replace your charger

Replace the charger if the connector is bent, the cable insulation is frayed, or the device only charges when you hold the plug at a certain angle. These are signs of physical damage that cleaning cannot fix. A genuine replacement removes the guesswork and keeps your routine uninterrupted.

Step-by-step charging instructions

  1. Check the device and charger for damage: Inspect the charging port on the device and the connector on the charger for lint, bent pins, or cracks. Do not insert a damaged connector. If you see damage, replace the charger before charging.
  2. Connect the charger to the device first: Plug the charger into the device firmly, then plug the other end into a standard USB power source. Avoid forcing the connector. A loose connection is the most common reason a device appears not to charge.
  3. Use a suitable power source: Connect to a standard USB port or a wall adapter that matches the charger's input. Avoid fast-charge ports that may not be compatible. If the device does not respond, try a different power source before replacing the charger.
  4. Watch for the charging indicator: Most devices show a light or screen icon when charging. If nothing happens after a few minutes, disconnect and reconnect firmly. No indicator after reconnecting suggests a charger or port issue.
  5. Charge fully before first use or storage: Allow the device to charge until the indicator shows full. Do not leave it charging unattended for long periods. A full charge helps maintain battery health.
  6. Disconnect when full: Unplug the charger from the device and the power source once charging is complete. Store the charger safely. Leaving it plugged in continuously can shorten battery life over time.

Product facts

  • Charger MYHIXEL MED & TR: Compatible with MYHIXEL MED and TR devices. You can use the same charger for either device, so a single spare covers both.

    Charger MYHIXEL MED & TR

    Charger MYHIXEL MED & TR