Quick answer

Plan the upgrade around a Zygo field service visit: confirm your model year and CAMLINK configuration with the Technical Team, get a written quote, and schedule at least four hours of on-site labor. Then verify your PMR cabling and network before the engineer arrives.

Why the quote and schedule depend on your exact system

The upgrade price is not fixed. It varies with the model year of your interferometer and is quoted by the Zygo Technical Team. That means you cannot budget from a list price alone, and the scope of what is replaced can differ between a 3.39 μm system and a 1550 nm system with CAMLINK.

Installation also requires a Zygo field service engineer, with a minimum of four hours of labor. Treat that as a floor, not a full-day estimate, and confirm the actual window when you book.

What the controller upgrade includes, and what it does not

The supplied upgrade package includes a new 64-bit system controller with RAID, the latest version of Mx software, a 27-inch monitor, and Windows. It does not list cameras, cables, or PMR hardware, so do not assume those are refreshed. If your CAMLINK cable or dual PMR runs are marginal, plan to address them separately.

Cable and PMR checks worth doing before the visit

A CAMLINK connection depends on a clean, secure cable path. Inspect the existing CAMLINK cable for damage and confirm it reaches the new controller location. If your setup uses dual PMR connections, measure the run and add a 10 foot Dual PMR Extension Cable only if you need that extra reach; do not add length speculatively, because every extra connector is another point to check.

Also confirm network access, monitor placement, and power at the controller location so the engineer can work without delays.

Step-by-step upgrade process

  1. Record your system details: Write down the interferometer model, model year, and whether the system uses CAMLINK or dual PMR connections. Common mistake: quoting the wrong model year, which changes the upgrade price and parts. Have the serial and model-year information ready before you contact Zygo.
  2. Request a written quote from the Technical Team: Ask for a quote that states the controller configuration, software version, monitor, and labor. Common mistake: treating a catalog comparison price as the final upgrade cost. Do not approve the visit until the quote lists what is and is not included.
  3. Schedule the field service engineer: Book a window of at least four hours and confirm the engineer will install the controller on site. Common mistake: assuming you can install it yourself; the upgrade requires a Zygo field service engineer. Confirm the labor minimum in writing when you book.
  4. Inspect and measure CAMLINK and PMR cabling: Check the CAMLINK cable for damage and confirm it reaches the new controller position. For dual PMR runs, measure the distance and order the 10 foot Dual PMR Extension Cable only if the existing cable falls short. Common mistake: adding extension cable when a simple reposition would work. Test-fit the cable route before the engineer arrives.
  5. Prepare the installation area: Clear space for the 27-inch monitor, confirm power and network access, and keep the old controller accessible until the new one is verified. Common mistake: removing the old controller before the new system passes a basic check. Keep the old controller in place until the new one is confirmed working.
  6. Verify the new controller after installation: Confirm the latest Mx software launches, the CAMLINK connection is stable, and the PMR channels read correctly. Common mistake: skipping a PMR channel check after moving cables. Run a short measurement on each PMR channel before signing off.

Product facts

  • System Controller Upgrade for a 3.39 um Interferometer, and a 1550 nm Interferometer with CAMLINK: System Controller Upgrade for a 3.39 um Interferometer, and a 1550 nm Interferometer with CAMLINK includes a new 64-bit controller with RAID, latest Mx, a 27-inch monitor, and Windows; pricing varies by model year and requires a Zygo field service engineer with a minimum of four hours of labor. Budget for a quoted price rather than a fixed figure, and plan for an on-site visit of at least four hours.

    System Controller Upgrade for a 3.39 um Interferometer, and a 1550 nm Interferometer with CAMLINK

    System Controller Upgrade for a 3.39 um Interferometer, and a 1550 nm Interferometer with CAMLINK

  • 10 foot Dual PMR Extension Cable: 10 foot Dual PMR Extension Cable extends dual PMR connections by approximately 10 feet and is offered under SKU SUN-22006. Use it only when the controller relocation genuinely needs the extra reach, and verify the run before ordering.

    10 foot Dual PMR Extension Cable

    10 foot Dual PMR Extension Cable