Quick answer
Choose the Repair Quote Request if you need a single fix or diagnosis; choose the Service Plus Package if you want regular sensor cleaning, discounts, and a cleaning kit for a full year.
One-time fix vs. annual coverage
A Repair Quote Request is exactly what it sounds like: you pay a one-time fee to get an official estimate and repair for a specific issue. The Service Plus Package, on the other hand, is an annual subscription that bundles multiple sensor cleans, external cleaning, and ongoing discounts on prints and PM products.
The right choice depends on whether you need a single repair or prefer to spread the cost of regular maintenance over a year.
Repair Quote vs. Service Plus: The trade-offs
- Cost structure: Repair Quote Request costs $35.99 (down from $59) per incident. Service Plus Package costs $87.72 (down from $129) for a full year. If you need only one repair this year, the quote is cheaper. If you expect multiple visits, the package saves money.
- What you get: Repair Quote covers diagnosis and repair of a single issue. Service Plus covers up to 4 sensor cleans, external cleaning, and a cleaning kit plus discounts. Service Plus is a maintenance plan; Repair Quote is a fix-it plan.
- Convenience: Repair Quote requires you to ship or drop off gear for each issue. Service Plus lets you bring it in multiple times for scheduled cleaning and includes a free cleaning kit for at-home care. Service Plus is more convenient for regular upkeep.
Service plans at a glance
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Repair Quote Request: This is a one-time fee for a repair quote and service on cameras and lenses from major brands including Canon, Sony, and Nikon. You pay only when you have a problem, making it ideal for occasional repairs without a long-term commitment.
Repair Quote Request
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Service Plus Package: Annual service includes up to 4 sensor cleans, external cleaning, 10% off PM products, 15% print discount, and a free cleaning kit. If you shoot frequently, the cleaning and discounts can pay for themselves over a year while keeping your gear in top shape.
Service Plus Package
Which plan fits you?
Best for
- Hobbyists who shoot often and want year-round sensor cleaning and discounts
- Photographers with multiple lenses who benefit from regular maintenance
Not for
- Someone with a single broken camera who just wants a one-time repair
- Budget-conscious users who don't need ongoing cleaning services
