Quick answer

Hand wash your 3D ceramic mug with mild soap and a soft sponge to protect the delicate design and gold foil detailing. Avoid the dishwasher and abrasive scrubbers.

Why hand washing matters for 3D mugs

Ceramic mugs with raised 3D elements, like the robin on the Secret Garden mug, have delicate attachments that can chip or break under the high heat and water pressure of a dishwasher. The gold foil detailing is also sensitive to harsh detergents and high temperatures.

Hand washing gives you full control over the cleaning process, ensuring the mug stays beautiful for years. It also prevents scratches from other dishes during a wash cycle.

What to avoid

Never use abrasive sponges, scouring pads, or harsh chemical cleaners. These can scratch the ceramic surface and wear away the gold foil. Also avoid soaking the mug for long periods, as water can seep into small crevices around the 3D element and weaken the adhesive over time.

Step-by-step care guide

  1. Rinse immediately after use: Rinse the mug with warm water right after drinking to prevent stains from tea, coffee, or other beverages from setting in. This makes later cleaning much easier. Leaving residue to dry can cause stubborn stains that require scrubbing, which risks damaging the 3D element.
  2. Hand wash with mild soap and soft sponge: Fill the mug with warm water and add a drop of mild dish soap. Use a soft sponge or microfiber cloth to gently clean the inside and outside. For the 3D robin, use a soft brush or your fingers to clean around it without applying pressure. Never use abrasive scrubbers or brushes; they can scratch the gold foil and ceramic surface.
  3. Rinse thoroughly and dry immediately: Rinse all soap residue with warm water. Then dry the mug with a soft, lint-free towel immediately. Do not air dry, as water spots can form and mineral deposits may dull the finish. Allowing the mug to air dry can leave water marks that are hard to remove without extra scrubbing.

Product spotlight

  • Secret Garden 3D Robin Mug: This mug features a charming 3D ceramic robin resting among watercolour holly leaves and berries, with elegant gold foil detailing on the leaves and rim. The raised 3D robin and delicate gold foil require gentle hand washing to avoid damage, making proper care essential for preserving the mug's beauty.

    Secret Garden 3D Robin Mug

    Secret Garden 3D Robin Mug