Quick Answer
If your blind box figure arrives damaged, stop and inspect it immediately without opening the packaging if possible. Take clear photos of the damage and the box, then contact the seller within their return window—usually 30 days—with your order number and photos. Most reputable stores will offer a replacement or refund for genuine defects.
Why Blind Box Figures Are Prone to Damage
Blind box figures, like the Nanoblock Mininano sets, are small and often packed in lightweight boxes that can get crushed during shipping. Because the contents are a surprise, you might not know if the figure is broken until you open it. The compact size (around 1 2/3 inches for the Nanoblock figures) means even minor pressure can snap small parts or bend accessories.
How to Inspect a New Arrival
Start by checking the outer shipping box for dents, tears, or water damage. If the box looks crushed, take a photo before opening. Then carefully open the blind box—some collectors prefer to cut the seal rather than tear it, to preserve the packaging for potential returns. Examine the figure or pieces against the listing photos. For constructible figures like the Nanoblock kits, verify that all pieces are present and that no plastic tabs are broken.
Frequently Asked Questions
What should I do if the figure is broken inside the sealed blind box?
Do not open the figure's plastic bag or attempt to build it. Take photos of the sealed bag and the outer box showing the damage. Contact the seller with your order number and photos. Many stores will send a replacement or refund if the defect is visible without opening the figure packaging. Keep everything sealed until you hear back from support.
Can I return a blind box figure if I just don't like the design?
Most blind box policies do not allow returns based on the character you received, since the whole point is the surprise. However, if the figure is damaged or defective, that is a different case. Always check the store's return policy before purchasing—some sellers explicitly state that blind boxes are final sale unless damaged. Only expect a return for defects, not for personal preference.
How do I fix a small break or loose part on a figure?
For minor breaks like a detached arm or a loose peg, you can use a tiny amount of super glue or model cement. Apply with a toothpick to avoid excess. For painted chips, a matching acrylic paint can touch up the area. However, if the figure has structural cracks or missing pieces, a DIY fix may not restore its value—consider a replacement instead. Simple glue fixes work for small parts, but major damage needs a replacement.
Product Facts
- Kirby Volume 2 Nanoblock Mininano Blind-Box Constructible Figure: The Kirby Volume 2 Nanoblock Mininano Blind-Box Constructible Figure stands just over 1 2/3 inches tall and is designed for entry-level builders. Because the figure is so small and made of interlocking blocks, it can be more fragile than a solid vinyl figure. If a piece is missing or cracked, the figure won't assemble correctly, so check the bag carefully before building.
