Quick Answer
Most wireless charger pad failures come from alignment issues, a thick case, or a dead power adapter — not a broken charger. Start by checking the cable and adapter before troubleshooting the pad itself.
Why Alignment Matters More Than You Think
Qi charging requires precise coil alignment. Even a few millimeters off can stop charging or cause intermittent connection. Many pads, including the Anker 313 Wireless Charger (Pad), have a small sweet spot near the center. If your phone slides off or you place it off-center, the pad may appear dead when it is actually waiting for proper alignment.
Diagnosis: Why Your Wireless Charger Pad Stopped Working
- Symptom: Phone does not charge when placed on the pad, or charging starts and stops repeatedly.
- Likely Cause: Misalignment between the phone's receiver coil and the pad's transmitter coil, a thick or non-Qi-compatible case, a weak power adapter, or a damaged cable.
- Corrective Action: Remove the phone case. Center the phone on the pad. Try a different USB cable and a 5V/2A or higher power adapter. If using a fast charger, switch to a standard one to rule out handshake issues. If the phone charges after these steps, the original case or adapter was the problem.
- Stop or Choose Another Option: If the pad still does not work with another phone, the pad itself may be defective. At this point, replace the pad rather than troubleshooting further. Consider a new Qi charger like the Anker 313 Wireless Charger (Pad) for a reliable, affordable replacement.
Product Facts
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Anker 313 Wireless Charger (Pad): The Anker 313 Wireless Charger (Pad) offers a simple and convenient way to power up your compatible devices. Simply place your device on the pad to start charging—no cables needed. Its compact, minimalist design means the charging coil is fixed in a small area, so alignment is critical — a quick recenter often solves 'not charging' issues.
Anker <b>313</b> Wireless Charger (Pad)
