Quick answer
Shipping protection, like the Extend Shipping Protection Plan, covers eligible lost, stolen, or damaged packages during transit. It adds a layer of security beyond standard carrier insurance.
How shipping protection differs from standard carrier insurance
Standard carrier insurance often has low coverage limits and requires you to prove the carrier was at fault. Shipping protection plans, such as the Extend Shipping Protection Plan, typically offer broader coverage for issues like package theft from your porch or damage that isn't clearly the carrier's fault. This can be especially valuable for higher-value baby items like play mats or furniture sets.
What the Extend Shipping Protection Plan covers
The Extend Shipping Protection Plan is designed to cover eligible shipping issues, helping you shop with confidence. It provides added coverage for your shipped items during transit, with options available for a range of order values. This means if your baby gear arrives damaged or doesn't arrive at all, you have a straightforward way to file a claim and get a resolution.
Frequently asked questions about shipping protection
Does shipping protection cover lost packages?
Yes, eligible lost packages are typically covered under the Extend Shipping Protection Plan. You'll need to file a claim within the specified timeframe after the carrier marks the package as delivered or after the estimated delivery window passes.
Does it cover damaged baby items?
Yes, damage that occurs during transit is generally covered. This includes items like toys, bath towels, or personalized gifts that arrive broken or with visible damage. Document the damage with photos before opening the package fully.
How do I file a claim?
Claims are filed directly through the Extend platform. You'll need your order number, a description of the issue, and supporting evidence like photos or carrier documentation. The process is designed to be simple and straightforward. Keep your order confirmation and any delivery photos handy to speed up the claim process.
Product facts
-
Extend Shipping Protection Plan: The Extend Shipping Protection Plan offers added coverage for shipped items during transit, with options available for order values from $1280.00 to $1390.00. This means you can select a plan that matches your specific order total, ensuring you're not overpaying for coverage on a $50 toy or under-insuring a $300 play set.
Extend Shipping Protection Plan
