Quick answer
A rerouting fee is a charge from the carrier for changing a delivery address after a package is already in transit. It exists because the carrier must intercept the package, recalculate the route, and sometimes send it back through a different hub. If you catch a delivery address mistake before the order ships, you can usually fix it for free. Once it ships, expect a package reroute charge that varies by carrier and distance.
rerouting fee
Why rerouting costs more after shipping
shipping
Once a package leaves the warehouse, the carrier has already sorted it into a specific route. Changing the destination means pulling it out of that flow, which adds labor and can disrupt other deliveries. That's why carriers charge a rerouting fee rather than simply updating a label. The fee isn't a penalty from Micro Kickboard; it's passed on by the carrier.
The cost depends on how far the package has traveled and how different the new address is. A local correction might be cheaper than a cross-country redirect. Some carriers also charge more if the package has already been loaded onto a delivery truck.
How to avoid a rerouting fee
The simplest way is to double-check your address before you click buy. Autofill and saved addresses can go stale, so confirm the street number, apartment, and ZIP code. If you spot a mistake, contact customer service immediately. If the order hasn't shipped, they can often update it without a fee.
If the order has shipped, you have two options: pay the carrier's rerouting fee or let it deliver and then arrange a return or forwarding. Sometimes it's cheaper to let it arrive and then ship it yourself, especially for small parts. For larger items, the rerouting fee may be the better choice.
What to do if you're charged a rerouting fee
First, ask the carrier for an itemized breakdown. Some fees are flat, others are distance-based. If you believe the charge is incorrect, you can dispute it with the carrier. Keep in mind that Micro Kickboard doesn't set these fees; they're determined by the shipping company.
If you're a frequent shopper, save your correct address in your account to prevent future mistakes. For scooter parts, it's also worth checking that the part number matches your model before ordering, since returns can be more expensive than a reroute.
Rerouting fee FAQ
When is a rerouting fee charged?
When you ask the carrier to change the delivery address after the package is already in transit. Before shipping, address changes are usually free. Act fast: contact support before the order ships.
How much does a reroute cost?
It varies by carrier, distance, and how far the package has traveled. There's no single flat rate. Ask the carrier for a quote before agreeing.
Can I avoid the fee if I made a mistake?
If the order hasn't shipped, yes. If it has, you can either pay the fee or let it deliver and handle it yourself. Double-check your address at checkout to avoid the issue entirely.
Parts that ship small and simple
- Parts: Replacement pads set for Micro v2 helmet: Replacement pads set for the Micro v2 helmet, available in sizes XS, S, and M. Small and light, so if you order the wrong size, a return or reroute is less costly than for bulky items.
- Parts: Handlebar End Cap (21mm) for Classic Neochrome, Speed Deluxe, & Kickboard Reloaded: Handlebar end cap (21mm) for Classic Neochrome, Speed Deluxe, and Kickboard Reloaded. Confirm your model before ordering; a wrong part means a return, and if it ships, a reroute could cost more than the part itself.
