Quick answer
Checkout+ is an optional service from Freyaship that protects your order against loss, theft, and damage during transit. You select a coverage tier (CP1 through CP12) at checkout for a small fee.
Why consider Checkout+?
Standard shipping does not automatically cover loss, theft, or damage after the carrier picks up your package. Checkout+ fills that gap by adding protection specifically for those scenarios.
The service is priced at a flat fee per order—currently $0.06 per transaction—rather than a percentage of your order value, making it affordable even for higher-value purchases.
Limitations to keep in mind
Checkout+ covers loss, theft, and damage only during transit. It does not extend to issues after delivery, such as package theft from your doorstep or damage caused by improper storage after receipt.
Coverage tiers (CP1 through CP12) correspond to different order value ranges. If your order exceeds the selected tier's maximum, the protection may not fully apply. Review the tier options carefully before confirming.
Frequently asked questions
What does Checkout+ cover?
Checkout+ covers loss, theft, and physical damage that occurs while your package is in transit from Freyaship to your delivery address. It does not cover issues after delivery, such as porch theft or damage from improper storage.
How do I add Checkout+ to my order?
During checkout on Freyaship, look for the Checkout+ option in the shipping or add-ons section. Select a coverage tier (CP1 through CP12) that matches your order value. The fee is a flat $0.06 per order.
Which coverage tier should I choose?
Tiers CP1 through CP12 correspond to increasing order value ranges. Choose the lowest tier that covers your total order amount. If you are unsure, select a tier one step above your order value for extra margin. Review the tier value limits before finalizing your purchase to ensure full protection.
Can I add Checkout+ after placing my order?
No. Checkout+ must be selected and paid for at the time of checkout. It cannot be added retroactively after the order is placed.
How do I file a claim if my package is lost or damaged?
Contact Freyaship customer support with your order number and details of the issue. They will guide you through the claim process for the covered scenario. Keep your order confirmation and any delivery photos or carrier documentation to speed up the claim.
Product facts
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Checkout+: Checkout+ is a service option designed to help protect your order against loss, theft, and damage during transit. Available in multiple coverage tiers (CP1 through CP12), this add-on provides peace of mind for your purchase. You can match the coverage tier to your specific order value, ensuring you only pay for the protection level you actually need.
Checkout+
